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Shipping costs and delivery

We notify each customer about the shipping costs for a specific order. However it is understadable that many customers are interested in this costs before they decide to place an order, so we prepared a chart with the approximate shipping costs for the most frequently ordered products.

Postage

Postage depends on the weight and is calculated according to the current price list of Slovenia Post, which delivers all orders within Slovenia.

Please note, postage cost for domestic orders also varies according to the method of payment. Total shipping costs for payment upon delivery consist of postage, ransom (1,45 EUR) and UPN payment order (that is 1,15 EUR up to the amount of 98 EUR, and 1,17 % of the total cost for amounts higher than 98 EUR) and are summed up in the table.

Charts showing postage costs are strictly informative. Postage costs may differ from those listed depending on the individual characteristics of the ordered products.

Approximate delivery time (we are not responsible for delays):

  • Slovenia: 1-3 working days
  • Europe: 5-10 days
  • US: 1-4 weeks
  • Australia: 2-6 weeks
  • Canada: 4-8 weeks
  • Other countries: 4-8 weeks

We inform each customer when the order has been dispatched via e-mail, tracking number is included.

Some countries do not have a contract with Slovenia about scanning shipments, so it is not possible to obtain accurate information about shipment location after they leave Slovenia. Such countries are for example: Austria, Canada, Australia. More detailed information is usually available again when the shipment arrives in the addressee’s country and is picked up by the domestic postal service provider.

International shipping upgrade

For international orders fast or express delivery are possible. As prices between countries vary considerably depending on the speed of delivery and the weight of the shipment, please contact us for an accurate postage calculation.

Delivery will be made via DPD, DHL or GLS company within 1-5 working days, depending on the location, the shipment will be dispatched with a tracking number. We need the exact address, e-mail address and telephone number of the addressee solely to successfully ship and deliver the parcel.

For any additional information, please contact us via e-mail.